Lead Time

Standard Lead Time

Our standard lead time is one to two weeks depending on volume and when the order is placed. Each cup has a weekly production run and all orders should be placed six workdays prior to the scheduled SHIP day. Orders up to 50,000 pieces are available in eleven work days from the Weekly Production Run's CUT-OFF day. Lead-time for larger orders are reviewed and approved on a case-by-case basis. See below for Weekly Production Run deadlines:

Weekly Production Runs

Updated September 20, 2017

SizeMaterialCodeORDER RUN CUT-OFF SHIP
9 oz all 09 Monday Tuesday Two Weeks from Run Cut-Off Day
Tall 12 oz all 13 Tuesday Wednesday Two Weeks from Run Cut-Off Day
Tall 16 oz all 16 Monday Tuesday Two Weeks from Run Cut-Off Day
17 oz all 17 Friday Monday Two Weeks from Run Cut-Off Day
20 oz all 20 Friday Monday Two Weeks from Run Cut-Off Day
Tall 21 oz all 21 Tuesday Wednesday Two Weeks from Run Cut-Off Day
24 oz all 24 Friday Monday Two Weeks from Run Cut-Off Day
30 oz all 30 Friday Monday Two Weeks from Run Cut-Off Day
32 oz all 32 Friday Monday Two Weeks from Run Cut-Off Day
44 oz all 44 Wednesday Thursday Two Weeks from Run Cut-Off Day
Containers
3 oz all T3 Monday Tuesday Two Weeks from Run Cut-Off Day
5 oz paper T5 Friday Monday Two Weeks from Run Cut-Off Day
Short 8 oz paper S8 Wednesday Thursday Two Weeks from Run Cut-Off Day
8 oz all T8 Friday Monday Two Weeks from Run Cut-Off Day
Short 12 oz paper S2 Wednesday Thursday Two Weeks from Run Cut-Off Day
Mid 12 oz paper U2 Thursday Friday Following Friday
12 oz all T2 Friday Monday Two Weeks from Run Cut-Off Day
Short 16 oz all T6 Wednesday Thursday Two Weeks from Run Cut-Off Day
Short 20 oz paper 2Q Wednesday Thursday Two Weeks from Run Cut-Off Day
Short 32 oz paper 3Q Wednesday Thursday Two Weeks from Run Cut-Off Day

How do the Weekly Production Runs work?

As shown above, each cup has a Weekly Production Run with three critical days. These are:

1) ORDER Day is the last day we accept orders for the current production run without a LATE charge. All order details including art approval and any deposits, if required, must be finalized by 3:00pm EST on the RUN CUT-OFF Day or the order will miss the production run.

2) RUN CUT-OFF Day is the last day any complete orders, approvals, or payments can be received for the current production run. Any complete orders submitted on this date will incur a $120/v LATE charge. All order details including art approval and any deposits, if required, must be finalized by 3:00pm EST. If approvals and deposits are not received by 3:00pm EST on this day, the order will miss the current production run and the next SHIP Day for the size is fifteen work days away.

3) SHIP Day is two weeks after the RUN CUT-OFF Day. There is only ONE scheduled SHIP Day each week for each size. We will still ship as we finish the order but the ship date must be scheduled on or after the Weekly Production Run's SHIP Day. Orders can be scheduled to ship AFTER the run's SHIP Day but not before.

For example, using the 9 oz schedule above, the ORDER Day is Monday, the RUN CUT-OFF Day is Tuesday, and the SHIP Day is a week from the following Tuesday (two weeks plus one day from the ORDER Day).

What RUSH options are available?

None. We do have options for orders placed after the Weekly Production Run's ORDER Day. An order that is complete and can run without additional approvals, deposits, questions, and instructions can be placed by 3:00pm EST on the Weekly Production Run's CUT-OFF day and will incur a $120/v LATE charge.